Thousands of passports are finally sent to Canadians
With the outbreak of the COVID-19 pandemic, many citizens who ordered their passports could not receive them. The most frustrating was that neither the Immigration Department nor Service Canada did not provide clear updates until recently. First, the people were told that the passport office was closed, then that Canada Post wasn’t delivering passports. Service Canada said Canada Post was partly responsible for the backlog. Service Canada said that it suspended general passport services on March 19 but offered critical passport services for urgent travel. Service appears to have at least partly resumed and, according to a Service Canada spokesperson, 11,000 passports that had accumulated since March 19 were mailed out on July 2.
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